Frecuently
Ask Questions
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Yes. A concierge fee applies depending on the size of your group and the number of activities arranged.
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You can reach us via email, WhatsApp, or Instagram — we’ll be happy to assist you through any of these channels to confirm your booking.
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We always do our best to accommodate your request, even on the same day, depending on the logistics and services required for your experience.
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We accept bank transfers, deposits, and secure payment links. All payments are made in advance.
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Yes, we provide official tax invoices upon request.
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Our cancellation policy varies depending on the service booked. Full details are always included in the personalized quote we send you.
Villas
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Stays can always be extended, subject to availability.
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This depends on each property and is possible as long as there isn’t another check-out or check-in scheduled for the same day.
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Depending on the villa, some include a private chef, while others can be arranged with our additional chef service. Details are always specified in your proposal.
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When you book your villa through us, the concierge service is included at no extra cost.
Experiences
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Yes, we do. You can explore it in the Experiences section of our website or contact us via WhatsApp and we’ll be happy to send it to you.
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Absolutely. We can design fully customized experiences according to your interests.
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Yes, all our experiences are private — we don’t offer shared tours.
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Yes, transportation is included in all our experiences. However, if you prefer an experience without transport, we can quote it that way as well.
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No, experiences can be arranged for one person or as many as you need. Some venues have a visitor limit, but groups can always be divided accordingly.
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All our experiences are priced per person, depending on the size of the group.
Services
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There is no minimum or maximum — you can choose as many or as few services as you like.
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Absolutely. You can book just a transportation service or a full itinerary, depending on your needs.